My Optik TV PVR cannot record or do series recordings.
I contacted a Telus employee yesterday and they helped solve my issue remotely. However, after a few hours of my PVR working, it stopped working again. It will not record anything, and my series recordings just get ignored.
Some troubleshooting I have tried:
- Restart my optik box through settings
- Unplugged and replugged my optik box
- Select "First run & rerun" for series recording
- Deleted old recordings to have over 90% free space
- Both series and individual episodes will not record
- My programs are still in the scheduled tab.
Unfortunately, I don't think Telus customer support is open on the weekends.
Any suggestions on how to fix this?