cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tv freezes every 15 seconds

CraigTh
Neighbour

watching after 15 seconds picture freezes go to different channel same thing. Reset box same issue.Any ideas

 

1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

Are you using a router other than supplied by Telus? Your freezing in 15 seconds is common with routers which do not have the needed multicast properties for IP TV.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

View solution in original post

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Are you using a router other than supplied by Telus? Your freezing in 15 seconds is common with routers which do not have the needed multicast properties for IP TV.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

Fixed by powering down Telus supplied modem for 30 seconds now all boxes are working now. Surprised problem was at modem but you were definitely on track. Thanks