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Tv freezes every 15 seconds

CraigTh
Just Moved In

watching after 15 seconds picture freezes go to different channel same thing. Reset box same issue.Any ideas

 

1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

Are you using a router other than supplied by Telus? Your freezing in 15 seconds is common with routers which do not have the needed multicast properties for IP TV.

 

NFtoBC
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View solution in original post

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Are you using a router other than supplied by Telus? Your freezing in 15 seconds is common with routers which do not have the needed multicast properties for IP TV.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

Fixed by powering down Telus supplied modem for 30 seconds now all boxes are working now. Surprised problem was at modem but you were definitely on track. Thanks