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Theme packs

KingDon
Just Moved In

For the last three weeks I have not been able to change my theme parks why is this

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

We are all customers here in the Neighbourhood, and have no insight into the internal workings of Telus. 

If you are not having success changing Theme packs, the only solution we can offer is to make a call to their support number found in the 'Contact Us' section at the page bottom.

 

NFtoBC
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Minky
Ambassador

If I change my Theme packs I delete the ones I don't want and then add the replacements.  Mind you, I haven't made any changes in the last month.  

 

Also, you have to keep a theme pack for at least 30 days.