I was able to watch Optik on the go from my work laptop, however now when I attempt to login from my home PC or another laptop I am getting the 'Sorry Something Unexpected Happened LP1008' error.
The browser console is showing an authorization error 401. Also I notice in the URL there is a device ID that is being passed to the app?
Is the app being locked down to specific device that first watches it?
I couldnt find anywhere in setting or under my account that shows any device set to Optik On The Go, could I please get some assistance with this?
Are you trying to log in with your Optik username and password or your Telus account username and password? I've found the Optik one to work more reliably. I've also had to hit Retry a few times before it accepted my login as well.
I followed the instructions to register my Optik account. I recieved the email with the activation code.
I attempted to log in for the first time with the activation code and it took me to a Page Expired error message right away. Ill try requesting a new Pin for the Optik account and I'll use a different browser with no cookies/cache cleared and lets see what happens..