12-16-2020 03:36 PM
Hi. I recorded a movie, later went to watch it - it says in the description that it's 2 hrs long - and it only taped 45 minutes of it.
WHY. This has happened before.
We only have one tv, plenty of data/internet, why does this randomly happen?
Much thanks.
12-16-2020 05:14 PM
It may be that you had other recordings scheduled to start at the 45 minute mark and you exceeded the maximum number of streams available to you.
It might also be a random glitch. I've seen it a few times but it's rare. It sometimes coincides with a brief Internet outage (router reboot for instance).
Maybe try a reboot of the Optik PVR and see if that helps.