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TV Samsung 4K UHD 55" not getting Stingray info pages (only)

Just Moved In

A brand new Smart TV, 6500 series 4K 55" Samsung: Works fine except the Stingray pages are back.

Only the Stingray Pages, all others including menus and guide work fine.

Weird, I know.

Stingray Guide works fine, just goes black when you select one.

No answers from Samsung they seem confused. I thought I had a setup problem but can't find anything relevant and the smart TV just makes me dumb, you need a doctorate to sort all the menu options and option interactions.

I sent the TV back and got a new one and ---Guess What---Same thing. Any ideas?

BTW my old LG TV received all the Stingray pages no problem.



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