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Switching from premium to regular theme pack - would my recordings be kept?

mfmfmf
Neighbour

I have some recordings on a channel that is currently part of a premium pack. I see that channel is now available as part of a regular theme pack. I would like to obtain that channel via the regular theme pack instead of the premium pack. If I make this switch, would I lose the recordings (which were made in March 2020)?

4 REPLIES 4

polecat
All-Star

@mfmfmf  We are customers only here. There have being numerous people that altered packages and had problems with this. I changed internet package an upgrade and was told you can't go back. I internet pack i was on NO longer available. But i wanted more data monthly. Best phone or chat all we can do. Polecat

starchoice
Ambassador

What is the channel?

FuzzyLogic
Community Power User
Community Power User

You should retain your recordings. I dropped TCM a while back as all the movies I recorded were filling up my PVR. I still have these movies even though I made this change months ago.

 

mfmfmf
Neighbour

Thanks for the responses.  Tech support informed me that old recordings will be kept from removed channels.  I've done a quick test and confirmed it.