01-14-2022 11:12 PM
01-15-2022 03:59 PM
I was able to stream it through the WatchOptik website and on my phone. Haven't tried it on the Optik TV box.
01-16-2022 08:58 PM
01-17-2022 12:39 PM
Hi @Millie1 and @TrippySmurf
Are you watching on the Optik box/PVR or on the Optik TV app? I've checked the episodes of Starstruck and Yellowjackets above on Apple TV, iPhone and browser, and all seem to be working ok. If you're trying on the Optik TV app, I'd try logging out and logging back in if you're still experiencing issues. If this fails, you may need to call or chat in for troubleshooting.
01-29-2022 09:27 PM
Hi, I have the same issue! I’ve been trying to watch episode 6 Dollface via on demand (crave/hbo) but it won't load and says unable to play video. Killing Eve Season 2 Episode 2 is the same. A few friends said this is a common telus issue?