I have a Vizio sound bar that doesn't seem to be compatible with the Slim Line remote. I have tried the code 7311 and run the auto code tool without any luck. I have tried connecting it directly to the Optik box but I am still not able to control the volume, does the Optik box have a volume control or is it fixed because I cant get it to change with the Slimline remote.
Any suggestions would be welcome.
Unfortunately this may be a deal breaker for me, with 29 days to go before I am committed.
I also have issues with my Sony STR-DN1080 4k receiver in regards to the HDMI signal, apparently because my TV is only 1080p I need to bypass the HDMI video output from the Optik box to my TV bypassing the reciever and use the optical cable from the Optik box to my amp. I can live with not seeing my receivers menu on the screen and it makes for a good excuse to buy an OLED.
My wife isn't happy with the iOS Crave app as it doesn't have the option of downloading content for offline viewing like Shaw.
I never had any remote control issues with Shaw either as all my devices worked as they should without any issues.
I do like the Telus user interface and the picture quality is excellent particularly the newer HD 4k content. I also love the integration with Netflix and Youtube.
Telus has been trying so hard to woo us into Optik TV and to lose customers because of compatibility issues with a remote control, it sounds to ridiculous to be true, someone's head should roll IMO.