Slimline2 remote won't flash green holding OPTIONS button

Reply
KimS
Resident

I have been having issues with my remote not working properly for about the past month or so.  First the volume stopped working, then the power for the tv stopped working.  I searched to see how to reprogram it and went through with the instructions.  The first issue is when I hold the OPTIONS button down, it does not blink twice and simply stays a solid green despite how long I hold down the button.  I attempted to move forward and enter the tv code, but nothing happened. Any help would be appreciated.

jackrabbit000
Advocate
  1. Have you tried replacing the battery?
  2. Trouble shoot via this link?

https://www.telus.com/en/support/article/optik-tv-remote-not-working