Ever since I moved, my On Demand and PPV are not working. It's been 5 months, and Telus still hasn't figured out, or are making excuses, for this. I get the same error message each time, when I call, they tell me the error means we've ordered too many movies. I wish that were true, because we haven't been able to order ANY movies.
I've had nothing but problems with the service since we moved. Everything worked great when we lived in White Rock, but now with the move to Langley, I've had nothing but problems. We went through 5 PVR's before we finally got one where everything we have on our account actually showed up in the guide. Yet we still don't have VoD or PPV working. Last time they told me it was a problem with the supplier of the content. Also, since we are in a rural area, Telus Fibre, and associated Optik, are not available.
I am this || close to cancelling my sat TV and switching to Shaw, because as far as I am concerned, Telus has NOT lived up to the contract, and in essence, have already broken the contract with me.
