How do I complain about the "Watch next episode" they added to the remote, when I click the stop button, when watching a show on PVR?
Instead of just continuing to watch my show, by quickly click the OK button, and having it "Resume", there's a new item on the list, i.e. "Watch next episode". So, if I continue as I've always done, I have to wait until a message (that asks me if I want to delete my show, disappears. If I do it too fast, I will delete my show.
Is anyone else having this problem? How do I complain. I'm noticing that there isn't a place to complain, to Telus, online. They tell you to phone in. If I phone in, I have to wait to talk to someone. Whoever I talk to won't be able to help me, anyway.
I'm guessing that those higher up in the hierarchy of Telus don't want to have any contact with actual users.
Am I the only one who has this complaint?
