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Recordings list is “unavailable”

Just Moved In
Recordings list is unavailable and will not show up on the TV. I have tried restarting the PVR and also unplugging it multiple times and that does not work so I haven’t been able to watch any recordings in over a month. How do I get my recordings back?

Community Power User
Community Power User

A lot will depend on what the problem is. If the hard drive failed then the PVR needs replacing and nothing will have recorded. I'd recommend reaching out to tech support. 

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Community Power User
Community Power User

Have you tried doing a new recording to see if it appears on the recordings list?