Please help optik box not working for 3 days

[Eva20]

"We"re sorry something isn't right" it appears on tv screen, i rebot the box and check cables but still binking red light in the midle and to green lights, pleass is there any suggestions?thanks alot

[WestCoasterBC]

Contact Telus the rep will go over some basic troubleshooting and if not resolved will schedule you for a service call.