Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
This is my first time posting and from reading other comments and questions, it seems like you have to be polite. Well I will be, but really don't want to.2 hours on the phone with Telus. Another hour on the website.Why, at the very last minute of tr...
I am getting the center speaker on the surround working on live TV and on Disney and prime, but not Netflix. Is this a known issue?
Not able to login Telus TV on iPad.
couple questions - 1. Why did you change the fast forward setting? It is very slow now and annoying even on the 3rd and fastest setting. Not sure why this need led to be changed, seems like a useless change. You should also have an option to change t...
Optik TV @TELUS_Support What is going on with the website for My Telus. I know the desktop has been under change for a while. I have been patient for the past month.This is what I get when trying to access my account informationLooks like something w...
I have now been sent my 5th android box since I moved from Shaw to Telus less than a year and a half ago. #4 stopped working a week ago and after spending over an hour with a technician, she sent another box. Box #5, (which had a little sticker on th...
I wish I could cross-post this on ALL boards, because after over 25 years with Telus, I'm done. After investigating why my Home Services bill went up $50 in a single month, I found out that it was because the agent who renewed my Home Services in Jun...
Why am I getting this message on my live tv as well as my PVR recorded programs? On live tv I can’t go back to rewatch a play without this message “fast forward has been disabled by the broadcaster“TSN has told me this is a Telus issue? So who is cor...
Survivor season 47 Episode 9 is just blank. All other episodes play. Is there a waiting period before the newest episode is available on demand?
I received the newly installed fibre and router which are working great including all my streaming services including Telus tv+… the new set box boots and goes straight to the “android tv” where it sits…the reset button does not do anything and power...
