12-10-2020 12:12 AM
My recordings are not available and tried everything unplugging restarting etc...still not available. Very frustrating!
12-10-2020 12:21 AM
If you haven't already, try unplugging your box(es), then restarting your modem. Once the modem is back online fully, then plug in your TV boxes again.
12-10-2020 03:25 PM
I agree that a proper reset would be a good thing to try. Here is the steps required:
How to reboot your Optik system | TELUS Support
I've found it can take a few minutes after a reboot to see my list of recordings.