We've had Optik tv and internet for a couple years, performance has been good. However suddenly the PVR is misbehaving in several ways. It misses recordings, existing recordings can not be deleted, and some existing recordings skip and get stuck on playback. Basically the PVR is becoming un useable. We've tried rebooting many times. The PVR is not full either.
We've talked to tech support and left messages for tech support but no one calls us back. Any help would be appreciated.