09-14-2020 07:36 PM
We've had Optik tv and internet for a couple years, performance has been good. However suddenly the PVR is misbehaving in several ways. It misses recordings, existing recordings can not be deleted, and some existing recordings skip and get stuck on playback. Basically the PVR is becoming un useable. We've tried rebooting many times. The PVR is not full either.
We've talked to tech support and left messages for tech support but no one calls us back. Any help would be appreciated.
09-15-2020 01:21 AM
It could just be that the hard drive in the PVR has gone bad. You may want to see if they'll replace the PVR.
09-15-2020 01:53 AM - edited 09-15-2020 01:55 AM
09-15-2020 01:33 PM
Thanks for the helpful replies. We'll ask Telus for a replacement.