Optik TV - Failed to create account

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Resident

I have been trying to watch Crave on my browser. To do this though, it says that I need to log into my Optik TV account. I don't currently have one, so I followed Telus' instructions and went onto the menu to create an account through the TV. However, every time I enter my email address I get a message that says "Failed to create account." How do I get around this?

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Community Power User
Community Power User

Try creating your account through a computer interface, and then use those credentials with the TV.

NFtoBC
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Resident

How do I do this? I tried to find a site but it only directed me to the TV route.

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Community Power User
Community Power User

Click on the 'MyTelus' link at the top of this page, and follow the directions to either login to your existing account, or create a new one.

NFtoBC
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