Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
The TV portion of the Telus app doesn't work, it says it's an error and to call a number... But when you call the number it's automated service and solutions do not help at all. Only to point back to the app. Very frustrating. I need to talk to someb...
It appears we can’t watch the newest season of Real Housewives of Beverly Hills now, only via paid subscription Hayu? I’m starting to question why I still have Telus TV when many channels are being removed.
With between 10 and 12 stations are no longer available. Nothing has replaced them, yet my TV bill for this month is higher than the last month. Value for your dollar? NOT AT TELUS. No wonder they are losing customers.
Why do I get more channels on the Telus TV app on my iPhone than I get on my set top box?…ie: The Threes Company channel is available on my Telus Tv app, but not through my set top box…WHY???
Hi all I am currently with Rogers/Shaw. I used to be with Telus but had to cancel my services due to the many TV box issues that have been canvassed in this forum. Today, Telus called me and offered me a deal to switch back. I am wondering if the maj...
This is about the Pik tv channel lineup changes/re-branding. Sorry no Pik tv forum. Wondering where all the shows that were on Discovery (now re-branded as USA network) can be found? Is Discovery coming back? None of the shows we were actually watchi...
When trying to watch a 4K Sports Network hockey game on older digital box, I got the message it could not be shown in 4k. So I tried to cast the game to my Sony Bravia TV from my iPhone 14. All good but the picture lags. And it also lags on straight ...
Please help. Optic tv constantly disconnects from internet after we upgraded to 3gb speed internet speed. Tech say reboot modem done that a few times and experiencing this persistent issue for months now. We are at 3 road and Steveston Highway area i...
When using the PrimeTV app through the Telus box, when watching NHL live games I cannot pause or rewind. Instead I get a message that pause is not available. I know others that have the same issue. I have no issues when using the PrimeTV apps on my s...
I am so done with Telus and their lack of helping out customers. I have recently added Apple TV to my plan but unfortunately, they have been unable to link my Optik TV to my account. Therefore, I cannot activate Apple TV. I have for 2 months been cal...
