Optic TV App Issue

[Tom4]

I have recently noticed that my Telus Optic TV app is now not functioning. At first it would play, then the picture would freeze. Not when I start it, I get a blank screen.  I have a Samsung E 8 tablet. Let me know what the issue is. Thanks 

[Nighthawk]

Is that the 2016 Samsung Galaxy Tab E 8.0? Which version of Android is it running?

Which version of the Optik TV app are you using? There was a new one released not too long ago.

Are you using your Telus home wifi or another connection?

[Tom4]

Thanks for the response, it has Android  7.1.1  and is the latest version. I have no trouble with the Global or CTV apps. They work just fine. I have also tried to run through the Chrome browser, but still no luck 

[NFtoBC]

Have you tried in the browser? 
Often Android tablet apps are different than phone apps, and not interchangeable.