OPTIK SUBSCRIBED CHANNELS

[Anderson1]

Hello,

I Changed my guide list to "subscribed channels" from "all channels"

I Only want to see the channels I have subscibed to in my guide.

Easy enough....

My Problem....

The telus box keeps resetting my selection!!!!

It is extremely frustrating to have to change this multiple times a week.

Please advise how to I lock my choice for "subscribed channels only" PERMANENTLY??!! 

This is driving me nuts

[WestCoasterBC]

I’ve never experienced it changing on its own. Only reason I can think of it changing, is someone is entering a channel number manually. It defaults to show all channels.

Example: entering a movie channel you’re not subscribed to, the list is defaults to show all channels.

There is no “lock” function to that feature.

[Anderson1]

Yes it definately keeps changing back on its own!

Very frustrating...

and we never enter anything manually but thanks for the tip.

Maybe I just have a bunk box or something

Thanks!

[reneeazDaryl]

Keeps changing back to Guide and  I continually have to change it back to subscribe to channels. Bad enough having the new Optik TV app which no one likes as well. Tell us should fix these things 

[WestCoasterBC]

What optik tv receiver are you experiencing this on? Generally it only changes if you enter a channel number manually on the remote, you’re not subscribed to. It will then remove the subscribed list.