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New remote won’t synch with TV

kristine36
Neighbour
So I purchased a new remote and followed to instructions to pair with the device and TV. The remote works fine for the box, but it will only turn the tv off- it won’t turn it back on.
2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Can you provide a few more details including the model of TV and the remote?

Thanks 

NFtoBC
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It’s a Samsung tv and the slimline 2 remote.
When following the instructions, every light is flashing when it should… but the volume buttons and power to the tv is not working.