Hi, I received an email (below) from Telus on Oct 9 about a free On Demand voucher but it is not in my account when I check the VOD Deals and Coupons menu from my Optik box? Please help!
Happy Mid‑Autumn Festival! Enjoy a movie on us!
Enjoy a movie on us. It’s our way of wishing valued customers like you a Happy Mid‑Autumn Festival.
Your On Demand voucher will be active from Oct. 7 and is valid for 60 days^
Hey folks, we'll look into this. Can you share a screenshot/picture of what you do see?
You won’t see any visual cues of an actual “coupon” but If you're seeing $3 movies and a bunch of movie posters then this means you don't have the VOD coupon applied to your account. Thanks!