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I can’t get tv video through my new Onkyo receiver?

1rtracy
Just Moved In
I can only get audio and I get the message “make sure HDMI connection on your HDCP 2.2 capable tv”. We just bought brand new HDMI cables but still no video. 2010 Sharp Aquos tv, Telus optik 4k box.
1 REPLY 1

FuzzyLogic
Community Power User
Community Power User

I suspect you need to change the HDCP version on your receiver. On my Yamaha receiver it's found under Setup>HDMI>HDCP Version. The options I have are Auto or 1.4. I had to use 1.4 to get video to work with my older TV.