11-06-2020 10:58 PM
I keep getting the following error message: Your television cannot support HDCP video over your high definition connection (H1001).
My TV is 4K and new, the PVR (VIP 5662W) has been replaced by TELUS three times I have tried a few new HDMI cables with no success.
Everything was working with no problems until mid-summer when TELUS did a firmware update on the PVR. Now I get this error message on a daily basis.
Some people have suggested to use an HDMI splitter. Does anyone have any recommendations of what would be the best HDMI splitter to use and what I should be looking for when purchasing an HDMI splitter?
11-09-2020 12:25 PM
I have not used this personally but have seen it recommended elsewhere.
11-10-2020 01:30 PM
I had similar issues when I got a new receiver (Yamaha). I had to change a HDMI setting on my receiver to fix this. There was a setting for HDCP version used. I changed it from Auto to always use version 1.4.
Possibly you have a similar setting on your TV (or receiver if you are using one).