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Changing from copper to Fiber you lose all PVR previously recorded and any future recordings.

Jeff13
Just Moved In

Changing from copper to Fiber you lose all PVR previously recorded and any future recordings.

3 REPLIES 3

NFtoBC
Community Power User
Community Power User

Yes, although the two seem the same, they are in fact two completely different services, with separate back ends.

NFtoBC
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BreitDoogie
Friendly Neighbour

I did not loss any recordings or my future recordings when I transfered over. Although none of my equipment was exchanged, they only added a Fiber module to my router. 

My recordings were still playable when Telus was adding a optic module to the system, last year.   But the problem started not long ago (October) after I switched to their suggested 2 year plan.  Had been contacting Telus staff multiple times without any progress, except telling me that my old recordings are "deleted", and my PVR problem fix request becomes a "stuck order", stuck in their system for months withiut anyone working in it.