Ch..593 Now 4K Music Videos

[kikithecafekief101]

I go from Global b ch 104 to 593 and then it makes my channel freeze and then wait 30 secs and then its says Optik not connected!! please Check... ETC

[Ani]

Hello,   

Channel 593 is a jump channel for StingrayNow 4K  Music.   To access 4K programming you must have a 4K TV , 4K designated Optik  Set Top Box ,   a TELUS 4K ready  HDMI cable and be subscribed to TELUS OPTIK TV 4K .    

Try  to access You Tube 4K under Apps on the TELUS remote . Customers who do not have 4K hardware will see the following message when accessing YouTube, "To access the YouTube app, you need a digital box upgrade. Please visit telus.com/YouTubeFAQ to learn more".

If you are able to access You Tube 4K  ,  Use the App button on the TELUS remote .  From the App list choose  Stingray  Music Videos to access StingrayNow 4K Music. 

Thanks . Ani