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Cancelling a Telus Home Service Contract Before Installation

Just Moved In



A Sales Agent earlier roamed around my neighborhood for signups and promised that the discounts will be applied in my bill including the 25% multi home discount if I signed up for 2 year TV/Internet contract which I did. He said the bill will be $95 only for 4 theme packs/crave and 940mbps internet. They haven't installed tv/internet yet, but can I cancel the contract before installation? I found out info on reddit that not all discounts can be applied if you're paying less than an employee pays for? Please help.




TELUS Team Member
TELUS Team Member

Hi Santosklaus, to check the terms of your contract including the promotions, package and rates on your account, you will need to call in to speak with an agent at 1-888-811-2323. Prior to installation, you will be able to void the contract if it does not meet your needs!