10-15-2019 08:44 PM
10-21-2019 07:17 PM
Hi Stunned, thank you for bringing your concern to the TELUS Neighbourhood. To answer your question, TV-MA is an American TV rating ranking and TELUS uses Canadian TV and Movie rankings where R, 18+ and A are used as equivalent ratings to the American TV-MA rating. All TV programming is reviewed by National and provincial rating boards and assigns the Canadian rating equivalents to foreign content based on their reviews
IF you set your parental controls to block 18+, R and especially Adult rated programs you will block anything that may have the TV-MA rating in the United States.
To block the equivalent of TV-MA programming you need to go into parental controls and set up your adult controls, your channel controls and your movie and TV rations Note that Parental controls are STB specific and so you will have to do this set up on each of your STB's in the home. As well, Parental Controls must be configured on each of your digital boxes with a PIN so you will need to set up this PIN to modify settings, view blocked content or change PINs.
To Block and unblock programs
Block or unblock programs by channel or content rating.
1. You must lock the Adult programs option to block adult rated content if you want to block all TV-MA equivalent programming
You can also hide unsubscrived channels or channels you dont want to see in the guide by going into the Channels box in the parental controls and block any channel that you would like to hide.
Finally you need to block both Movies and TV as they have slightly different ratings.
In each of these sections:
Please respond back to the thread if you have set up all of these controls and you are finding a program that is not being blocked. We certainly do not want to show any program in our guide that is inappropriately labelled
Also if you have any further questions please reach out. Thank you again for subscribing to OPTIK TV I hope this info is helpful to you.