I had read elsewhere that since Bell uses the same Arris hardware for their 4K boxes that a Bell slim bluetooth remote can be used with a Telus 4K box (VIP5662W or VIP5602W). I purchased a Bell remote new off of Amazon, but I can't seem to get it to pair Bell Remote on Amazon
The procedure I was following (as per https://forum.telus.com/t5/Internet-TV-Home-Phone/Remote-capabilities-with-new-4K-boxes/td-p/79434) was to press the bluetooth button on the back of the box and release it, then press any button on the remote and its supposed to pair. However, nothing happens. From what I recall the bluetooth light on the front pulses like its in pairing mode, but never sees or pairs with the remote.
Also, in that thread there is a picture of a "Remote Control" menu setting item under menu>settings>remote control. I don't see, to have that, does anyone else?