@tristahx Wrote: Does live chat agent still exist?
I utilized that service as recently as yesterday. Worked just fine for me.... Cheers
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Till Jan 2023, the Live Chat service is still the same controlled by robot. It doesn't really help to solve the problem, I still have to call & hold for 2 hours to speak with a real agent to solve the activation problem. The sales rep told me the customer service is better than previously. I would say NO.