My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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the contract

i was informed that i have one year contract with telus. i would like to sign up with telus for three years and recieve any discounts that may be available, please. could someone help me sign-up or am i not acceptable.

mbowser by Just Moved In
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Promos just for new customers?

I thought I read on one of the Telus pages that if you were an existing customer and signed up for a new 3 year contract you qualified for one of the promo items? I was also told this during a chat session about something else. Phoned today was all h...

pattymac by Just Moved In
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Call Display

Hello,Before I moved, I had the feature that any phone call I got through my land line would have the call display come accross my tv screen. I think knew wether or not it was worth getting off the couch to answer. When I set up telus for my new tv t...

timjroy by Just Moved In
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Not getting my free computer

I want to speak to somebody in management. I had my tv service installed Jan 28th and have NOT recieved my free laptop yet?It is April 17. I find this very unsatisfactory. I spoke to a helpful person who put me through to this site.She told me it wou...

Resolved! registering for e bills

I have registered my husbands cell phone to go paperless. I was asked if I wanted to add another device to go paperless and I said yes. I entered the appropriate information, but now that I want to view my cell phone bill I can't find it under my hus...

Extra charges

Check your bill! I just noticed a charge for $6/month on my landline and internet bill for "dialup access". Dialup modems were popular after world war II, but were replaced by DSL toward the end of the last century. Sadly, it seems I have been paying...

Double Billing

I am wondering about the rate of interest that Telus charges automatically to customers that do not pay their bill on time. I have pre-authorized payments but on my present bill they are charging me once again for last months bill ( with interest ) a...

Ceadar by Neighbour
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