I found out about this from https://forums.redflagdeals.com/telus-add-1-5-credit-card-processing-fee-starting-october-pending-cr...
If this is the case going forward, can I get back paper billing so that I can make payments through the bank?
Unfortinately, Tleus has decided to put the consumer in the middle of this battle with the credit card industry. Instread of absorbing the costs they have passed them onto their clients. I do not agree with this in principal, and will be looking for another vendor once my contract expires in December.
The fact of the matter is, these decisions wil lead to loosing more customers, if everyone swtiches to cash they will have to make decisions on what they purchse without access to credit, which will further affect the economy and who is willing to pay for residential security. You would think keeping clients would be the priorioty, but hey, what do I know.
I sympathize with small business owners that struggle to cope with the gouging, coercive behaviour of credit card companies. I have zero sympathy for big companies with lots of negotiating power and oligopoly advantages. But Telus has crossed an ethical and moral line.
As others have said, Telus had already accounted for all of their credit card processing costs in the prices customers had agreed to pay prior to October. Since Telus has not first reduced our rates by at least 1.5%, it is therefore indisputable that the new 1.5% fee is definitively not about covering processing costs. Anything Telus says to the contrary is deliberate deception. Telus is intentionally defrauding its customers by circumventing our contracted pricing agreements to raise our rates. It is simply theft by a company bereft of ethics.
I have been unable to find any information on paying Telus by paper cheque. Does anyone know if this is possible and whether we can get good old fashioned prepaid stamped envelopes for mailing in our cheques?
We will be looking for ways to reduce our Telus spending, not just by 1.5% but by as much as possible. Perhaps by getting rid of our landline, downgrading our Internet package, or simply transferring all of our business to a Telus competitor. We already knew to avoid Telus mobility. If this is done by enough of Telus' victims, then Telus will lose much more than it is stealing.
It is my fervent hope that class action lawyers are currently looking at legal remedies for this Telus fraud.
Ok Telus, here is how your business was looking end of June 2022:
TELUS annual/quarterly net income history and growth rate from 2010 to 2022. Net income can be defined as company's net profit or loss after all revenues, income items, and expenses have been accounted for.
Now..... do you REALLY have the audacity to pursue this blatant cash grab / gouge of attempting to charge customers a 1.5% "credit card processing fee". Like god forbid you give customers a tiny break during this time of record inflation when you are making literally hundreds of millions of dollars in NET profit. This is such a PR fail, it is laughable, how can you possibly be so out of touch and greedy?
How does a company the had a net profit of $1.6 Billion last year have the audacity to start charging me an additional 1.5% just to accept payment for my monthly bill??. Been with Telus for 12 years now but getting sick of their greedy money grubbing mentality the last few years. Seems like any possible way they can think of to get an extra buck from your pocket and they go for it. Doesn't seem like a good business model if you want to keep customers loyal and happy. Canada already has the highest phone bills ono the planet and now this...seriously! Cut the crap!
I'm sorry to hear that you are feeling frustrated with the credit card fees imposed by Telus. It's important to consider all available options and weigh the costs and benefits of each when managing finances. You may want to explore alternative financial tools or negotiate with the credit card company to find a solution that works best for you.