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Still need a technician

James2
Just Moved In
I have been without Wi-Fi for 3 days
3 REPLIES 3

NFtoBC
Community Power User
Community Power User

A little more detail would help with offering advice.

Does your internet work if you connect a computer to your router with an ethernet cable?

Have you restarted your router?

Do your devices still see a Wi-Fi signal?

 

NFtoBC
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Yeah she keeps going in and out. I'm having a lot of problems with the way they wired it in. If someone could please be sent out here last time I went without for a week and I ended up in an 800 dollar debt through my Rogers phone because of using my data. No I use Wi-Fi to call people and without that I'm screwed.

I have major disabilities. I don't get out much and without cable and Wi-Fi my life is in turmoil. Please have someone contact me thank you very much

Nighthawk
Community Power User
Community Power User

You will need to contact Telus directly to get a technician sent out. You won't be able to request one from the forums here.


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