09-09-2015 08:09 AM
I want to find out my contract terms of service for my home account. The my account app only shows you device balance for telus mobility services. The device balance shows me that I am on a 2 year contract etc. I can't find the option on telus website for home services. Thanks
09-09-2015 09:06 AM - edited 09-09-2015 09:09 AM
There is no "device balance" for Internet / Optik.
If you have TV, to see the contract expiry date:
- Go to the Classic account view
- Select "View details/Modify" next to Optik
- Top of the next page should show a box titled "Summary" which contains "Service agreement expiry".