cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can I go to Telus store and cancel my TV and Internet Subscriptions there?

SummerShaun
Neighbour

Upon searching I found that you need to phone Telus for cancellations. I tried, but it's so frustrating when you have wait an hour and haven't even talked to an actual human yet. I read that Telus will send you a return box, how do you pay your final bill?

3 REPLIES 3

NFtoBC
Community Power User
Community Power User

@SummerShaun wrote:

 how do you pay your final bill?


Usually using the method you regularly used to make payment. I assume you can make payment by cheque or money order to their mailing address on the invoice, or by credit card or bank transfer to your account number.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"

Thank you. I was wondering how do I determine the final bill since I couldn't talk to somebody on TELUS part.

Do you have an idea if I can cancel in store? 

NFtoBC
Community Power User
Community Power User

You can see your final bill through My Telus. To my knowledge, you need to cancel by calling.

 

NFtoBC
If you find a post useful, please give the author a "Kudo"