Mobility

Trusted answers and information and Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

Vulnerability in WPA2 Protocol - KRACK

Community Manager
  • Contributors:

 

What is KRACK?

 

Researchers have recently discovered a vulnerability called ‘KRACK’ (Key Reinstallation Attacks) that affects devices with wifi capabilities including smartphones, public hotspots and wireless routers.

 

This vulnerability can be used by hackers to access private information by intercepting communication between computers, phones and other connected devices.

What is TELUS doing to protect customers?

 

Our security team is closely monitoring the issue and is working with partners to ensure security patches are applied as soon as they are released.

 

We recommend that you keep your devices’ operating systems updated and install any security patches as soon as they are available. Your privacy and security is our main priority.

 

Is my device vulnerable?

 

This is a global issue and the security flaw affects the majority of modern wifi networks and is not determined by internet provider or type of equipment used. To date, there have been no reports of cyber-attacks or security breaches affecting TELUS clients.

 

What can I do?

 

  • Keep systems updated, including applying security patches as soon as they are available
  • Use care when connecting to public wifi
  • Update wifi passwords
  • Enable encryption on mobile devices
  • Use secured VPN

 

For more info about how to stay safer online, visit TELUS Wise.

 

When will this be fixed?

 

Mobile Devices

 

Manufacturer

Model

Target release date

Alcatel

Lume

January

Alcatel

Pixi 4

12/07/2017

Alcatel

POP7 LTE

January

Alcatel

A50

Q1

Alcatel

U50

December

Alcatel

A30

January

Apple

5S and newer

12/03/2017

Apple

iPhone 7, 7 Plus

10/30/2017

Apple

iPhone 8, 8 Plus

10/30/2017

Apple

iPhone X

10/30/2017

BlackBerry

PRIV

TBD

BlackBerry

DTEK50

11/29/2017

BlackBerry

KEYone

10/31/2017

BlackBerry

Motion

11/10/2017

Essential

PH-1

11/21/2017

Google

Pixel

12/04/2017

Google

Pixel XL

12/04/2017

Google

Pixel 2

12/04/2017

Google

Pixel 2 XL

12/04/2017

LG

G5

01/21/2018

LG

G6

01/21/2018

LG

G Pad 4, 5

TBD

LG

K4 2017

01/21/2018

LG

Nexus 5

TBD

LG

Nexus 5X

December

LG

Q6

01/29/2018

LG

V30

03/24/2018

LG

Stylo 3 Plus

01/21/2018

LG

X power

01/29/2018

LG

X power 2

02/05/2018

Motorola

Moto Z Play

January

Motorola

Moto Z

January

Motorola

Moto G4 Play

January

Nexus

6P

TBD

Samsung

Galaxy Note8

11/15/2017

Samsung

Galaxy S8 / S8+

11/01/2017

Samsung

Galaxy S7 / S7 Edge

12/01/2017

Samsung

Galaxy S6 / S6 Edge

11/20/2017

Samsung

Galaxy A5 2017

11/27/2017

Samsung

Galaxy XCover 4

11/22/2017

Samsung

Tab E (T377)

TBD

Samsung

Galaxy Note5

11/20/2017

Samsung

Galaxy S6 Edge+

11/20/2017

Samsung

Galaxy J3 2016

11/20/2017

Samsung

Galaxy J3 Prime

12/15/2017

Sonim

XP7

12/12/2017

ZTE

MF275

TBD

ZTE

TELUS Drive+

TBD

 

* Other manufacturers are still investigating. We will add to this post as they provide updates.

 

Devices not impacted by KRACK

 

Manufacturer

Model

Target release date

Huawei

B890

N/A

Huawei

E8372

N/A

Huawei

B882

N/A

Huawei

E3276

N/A

Novatel

MC679

N/A

Novatel

M6630

N/A



How to check to make sure your mobile device has the most recent updates.

 

Apple iOS: tap Settings > General > Software Update

Android: tap Settings > About Phone

 

Wireless Routers

 

Most TELUS home networking equipment is already protected against the KRACK vulnerability. Confirm yours in the table below.

 

Manufacturer

Model

Target release date

Actiontec

T3200M

No patch required

Actiontec

T1200H

No patch required

Actiontec

T2200H

No patch required

Actiontec

V1000H

No patch required

Actiontec

V2000H

No patch required

Actiontec

WEB6000Q

No patch required

Actiontec

WCB3000N

No patch required

ZyXel

VSG-1432

No patch required



It is still important to download and install any system updates to your computer.



This post will be updated with new information as it becomes available.

 

Last update: 12/15/2017

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