was asked birth date when register a Telus account

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Resident

Is it right? worry on that. thanks for reply!

Community Power User
Community Power User

It is used for two reasons:

 - to validate you are of age to enter into a contract

 - as a means of identification if you call in the future.

 

NFtoBC
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Resident

thank you so much for your reply! now feel much more comfortable

Guardian

It may also be required to positively identify you for a credit check if one is required (post paid accounts).