was asked birth date when register a Telus account

[Spring]

Is it right? worry on that. thanks for reply!

[NFtoBC · Accepted solution]

It is used for two reasons:

 - to validate you are of age to enter into a contract

 - as a means of identification if you call in the future.

[Spring]

thank you so much for your reply! now feel much more comfortable

[xray]

It may also be required to positively identify you for a credit check if one is required (post paid accounts).