Mobility
Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.
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Mobility Devices

Discuss and/or ask questions about TELUS Mobility devices and equipment.

804 Posts

Mobility Services

Discuss and/or ask questions about TELUS Mobility services and solutions.

953 Posts

Latest topics in Mobility

Stream+ Activation Error

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Cwg23 by Neighbour
  • 8486 Views
  • 108 replies
  • 0 kudos

Stream+ cannot activate

Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back later." Its been almost 24 hours. Ever since putti...

Lwww by Neighbour
  • 122 Views
  • 1 replies
  • 0 kudos

Why is Telus awful now?

I've been with Telus for almost 12 years and have ALWAYS had stellar service from them. Both reasonable and human, but now Everytime I call, nobody seems to have any authority at all even "at the highest levels". They keep saying "let me check what's...

Stephen4 by Neighbour
  • 256 Views
  • 4 replies
  • 1 kudos

Fraud

Got a call from someone claiming to be from Telus, they knew my cell number, email address and backup number, also the telus account number. They wanted to give me a discount on my service, they wanted a number that was texted to me so they took cont...

Edm by Neighbour
  • 148 Views
  • 6 replies
  • 0 kudos

Reconnection fee

$50 reconnection charge??? Service doesn't exist unless you're making a payment. The AI chat bot has been no helpI can't do this anymore...I am starving myself to get by. I'm late on my bills because I didn't have the money. What is this obsession wi...

BKK by Just Moved In
  • 14 Views
  • 0 replies
  • 0 kudos

Switching from old Stream + to new version

I subscribed to the old version of Stream + (Netflix, Apple TV, Discovery) and just switched to the new version. Once I subscribed to the new one, all the activation links worked, but it’s still the old one showing on my account. Do I need to cancel ...

Telus Reward Points are Expiring End of January 2025?

I just found out from a friend of mine who still receives monthly paper bills that, according to the fine print at the bottom of his bill, Telus Reward points earned before December 31, 2023 are going to expire at the end of this month, January 2025!...

Dalyha by Neighbour
  • 68 Views
  • 3 replies
  • 0 kudos

Unable to redeem 24 months free Disney plus

Hi there, I was provided with the instruction to go to www.telus.com/disneysubscription then select the plan with the purple banner "Redeem 24 months of Disney+ on us", which is the Disney+ standard plan. After selecting "Add now", it requires me to ...

Convert Telus EPP to Telus Consumer

Hello,Currently I have a mobility line via Telus EPP and I would like to transfer the same to Telus Consumer. Trying to avoid porting out of telus and then coming back again. Any suggestions on how to do that and if it is feasible will be very helpfu...

som_36 by Neighbour
  • 126 Views
  • 2 replies
  • 0 kudos

Wifi calling not working

Hey, Doing this on behalf of my bf cause his account won't link but we live out in the wood and need wifi calling other wise we have no way to contact anyone. It was working fine then at some point today Dec 12 it stopped working and he tried all the...

Sam6 by Neighbour
  • 1149 Views
  • 29 replies
  • 1 kudos