"Host Not Found" How to get mobile internet to work?

[MikeO]

I have a Telus prepaid account. I use vouchers to buy 30 day plans and add ons. I'm using an Alcatel Onetouch in Ontario.

I use the Simple 22 plan, and decided I wanted to browse online. So I bought a Data add on which allows for 100mb I believe.

When I use the phones browser the error "Host Not Found" pops up. I can't connect with the Web or Weather apps either. I searched for a network, selected Telus (and not Bell or Rogers which I can't connect to).

So what's up?

[NFtoBC · Accepted solution]

Is the data function turned on ?
Have you restarted the phone since the addition of the data package?
Can you connect to Telus.com?

[MikeO]

What is the "data function"? And how do you turn it on?

I haven't restarted the phone since buying the data add on.

From a home computer, sure.

[MikeO]

Oh jeeze. I restarted the phone and everything now works. All is well.

[NFtoBC]

Restart cures a host of ills!

[Mobility_Princess]

Have you checked telus.com my account to make sure you haven't used the 100mb already? If you haven't had data in a long time and just put data on your phone. Sometimes the apps and things are data hungry waiting to update themselves if they are not restricted. The second you give them any amount of data they consume it all. 100mb is not a lot and they may have gone mad with all that data at once. I'd log in and see if you have data left 😞 

[MikeO]

I checked online and it says 0mb have been used, and 100mb is still available.