@m_ols Credit checks shouldn't be a hard hit. Insurance companies to soft hits every time you do a quote. (source: I work for an insurance broker) Bell was sued for the hard hit and lost.
With that precedent set, Telus should re-examine how it does the checks. If not, customers could end up suing Telus too.
Q Does every inquiry affect my score?
A • No. The only inquiries that would affect your credit score are those initiated by you for specific credit transactions or access from companies attempting to collect on a debt that may be past due (i.e. collection agency). Also, most scoring models take the appropriate steps to ensure that your score is not lowered because of the multiple inquiries that might occur in a specific time period as a result of shopping for the best terms for an auto or home loan.
Also, the score excludes inquires when: