Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Suspending service

How easy is it to un-suspend service once a phone is found?

Laurel by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! There is no 4G (or any level of LTE) coverage in Kearney Ontario. Why does your coverage map say so?

Hi all. I have an iPhone 5 and a cottage up in Kearney Ontario (about 15 minutes north and east of Huntsville), on a lake called Bay Lake. I have checked the coverage map carefully and it clearly states that of the 3 levels of 4G-LTE, high speed data...

LTE Coverage

I own a Samsung Galaxy S4, a V3 "LTE" sim card, and I live in Ingersoll, Ontario which according to the "coverage map" is covered by LTE, yet I get no LTE service (only 4G). When in London, Ontario "LTE" does kick in and even though I don't get close...

abrons by Organizer
  • 4 replies
  • 0 kudos

Resolved! Voicemail - straight to messages

Is there a way to disable it asking me for my voicemail password everytime I call my mailbox? I used to have it set for my Rogers phone, where when I dial, it just jumps straight into my messages. Does TELUS have this feature?

Resolved! Weak Signal

I'm getting weak or no signal when I'm indoors in transcona and even downtown. I never had this problem with Rogers. It's affecting my "4G" speeds (it really shouldn't be called 4G when it's slower than 256 kbps dial-up) and sometimes I can't even ma...

dongman78 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Reception

Why do I not get any reception on my cell phone north of cherry street in Mission,BC I pay to ave coverage and get none!.

Gurnek by Just Moved In
  • 1 replies
  • 0 kudos

Dunsmiur vs Everest

Last week, there was great celebration as the first Skype call was placed from Mount Everest. Any ideas when we can expect Telus coverage inside the Skytrain Dunsmiur tunnel? The 2km tunnel has only been in operation for 27 years. The tunnel runs nea...

xl by CPU Alum
  • 0 replies
  • 0 kudos