TELUS Neighbourhood

Resolved! I just put $25 on my prepaid account on Sunday. Now my balance is 0... Why is this?

Resolved! Email and Shareable data plan

I just signed up for a Shareable Data Plan for my iPhone and during that process there was a message that I would get an email address with the data plan. Is this true? I can't find anything on the Telus Mobility website about this - how to set it up...

Resolved! What are the up coming changes to prepaid service terms

Resolved! How am I charged when I get incoming calls from the States?

When I get incoming phone calls from the States, does it 'cost' me only airtime messages, or is there another charge because the call originates outside Canada?

Resolved! Cruisin 2 Alaska

Departing Vancouver, I see no indications of Roaming on my phone while in the Inside Passage. Am I on Telus or on the cruise ship's roaming network.

Resolved! Prepaid voucher number

Hello, I just bought an HTC One V at Walmart. On the front of the box it said that I get a $20.00 prepaid voucher. I can't seem to find my prepaid voucher number and I have no idea where to look. Please help!Thank you!

Resolved! I plan to change to Koodo what will Telus do for me?

I have been a Prepaid Telus customer for a long time and want to upgrade to a new phone and package.After checking out other companies I feel that Koodo is a better option for me.Will Telus help me out to keep me as a customer?

Resolved! unused minutes to purchase phone

Hi. If I have close to $300 of unused time on my prepaid phone, can I use some of that time to purchase a newer prepaid phone? For example, if the Nokia Lumia 520 is $149, can I order that and just have it come out of the $300 in my account?

Resolved! I have purchased a previously used telus prepaid how do i get things set up, but has no sim card

I have gotten a previously used lg keybo and i want to use it for myself how do i set things up in my name and get a number? and will it cost anything to set up?