Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Latest topics

Prepaid Roaming?

I have this prepaid Telus backup phone that I would like to use in the USA. However previous trips into Washington found the phone unresponsive with my prepaid SIM. Exploring the Telus prepaid plans, there is no mention of any options for the US voic...

xl by CPU Alum
  • 2 replies
  • 0 kudos


Prior to 2009, Telus offer a phone called Migo and had a tracking service called Kid Find.'m...

xl by CPU Alum
  • 1 replies
  • 0 kudos

Resolved! How can i transfer my prepaid balance to another TELUS customer?

How can i transfer my prepaid balance to another TELUS customer?Found this on the telus site:You can transfer a portion of your balance to another TELUS Prepaid customer3.

Lax by Just Moved In
  • 3 replies
  • 0 kudos

Resolved! Notes in iohone

My Notes are disappearing. I thought these would be permanent. Is there a solution?Thanks

Emmana by Just Moved In
  • 1 replies
  • 0 kudos

Picture and video messaging

Why am I able to receive pictures and videos from other iPhones, (I have an iPhone) yet whenever I receive pictures from other types of phones I just get a link to telusmobility/snap and I have to view the pictures online?

Montana by Just Moved In
  • 1 replies
  • 0 kudos

promotional item

I signed up for a 3 year term on a bundle package to get the promotional TV, how long is delivery

SilexRex by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Top up with Visa Debit

Is it possible, and if not will it be any time soon? I tried using my bank card, which has Visa Debit on it, to put $25 onto my pre-paid account but the card was rejected by your payment processor. Because my bank account is now tied into Visa Debit,...

jasonj by Just Moved In
  • 4 replies
  • 0 kudos