Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! SMS survey

I have just been contacted by SMS for a survey. How do I know when is the draw ?... Is this for real ??

Vacation Suspension

I have a 3 year contract for 2 Apple 3 smartphones. I plan to be out of the country for 4 months and would like to suspend service for the time away. Is this possible and how should I proceed?

JohnBook by Just Moved In
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Vacation suspension

I have 3 year contract with Telus on two smartphones 3G. I am scheduled to be out of the country for 4 months and would like to suspend service for the duration of my absence. Is that possible and how should I proceed?

JohnBook by Just Moved In
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  • 1 replies
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Resolved! Upgrade options

My contract is almost up. I would like to upgrade but I like my current plan. What are my options?

Judychina by Just Moved In
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  • 1 replies
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Resolved! Text Messaging

There is a delay when a text message is sent to me and when I actually receive it.

BevD by Just Moved In
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  • 2 replies
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Resolved! Sim cards

I was wondering about the different sim cards used in phones. I'm sure I have the regular sim card. If I had to buy 1 of the 3 sim cards that would work in all phones? I want to use 2 phones (My HTC and iPhone 4) was wondering which sim would work in...

Resolved! Scam

I Received A Call From This Number. I Hear It Was A Scam. Did Anybody Else Receive One? Here Is The Number 1-866-369-9826

ddelongc by Just Moved In
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Resolved! 1 800 number

From Canada and visiting in Florida. May I use a 1-800 number to call in Canada? If yes, does it use my minutes or go on roaming charge when I have a US package?

Resolved! Re new rules surrounding cell phone services

I have a telus mobility account, and an IPhone, and when I travel from Canada to United states or Mexico or whatever, I used to be able to hook up to WIFI and text back to Canada to another IPhone. The last time I was in the US, as soon as I tried,Te...

pdickson by Just Moved In
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