TELUS Neighbourhood

Resolved! Suspending service

How easy is it to un-suspend service once a phone is found?

Resolved! There is no 4G (or any level of LTE) coverage in Kearney Ontario. Why does your coverage map say so?

Hi all. I have an iPhone 5 and a cottage up in Kearney Ontario (about 15 minutes north and east of Huntsville), on a lake called Bay Lake. I have checked the coverage map carefully and it clearly states that of the 3 levels of 4G-LTE, high speed data...

Resolved! What causes wireless Internet sporadic

Resolved! Voicemail - straight to messages

Is there a way to disable it asking me for my voicemail password everytime I call my mailbox? I used to have it set for my Rogers phone, where when I dial, it just jumps straight into my messages. Does TELUS have this feature?

Resolved! I have replaced my SIM card and I am trying to activate, how do I do this?

I have replaced my SIM card and I am trying to activate, how do I do this?

Resolved! Travelling to the Caribbean

If I travel to the Caribbean and connect my iphone4 to Wi-Fi, will I still run up roaming charges?

Resolved! Weak Signal

I'm getting weak or no signal when I'm indoors in transcona and even downtown. I never had this problem with Rogers. It's affecting my "4G" speeds (it really shouldn't be called 4G when it's slower than 256 kbps dial-up) and sometimes I can't even ma...

Resolved! Reception

Why do I not get any reception on my cell phone north of cherry street in Mission,BC I pay to ave coverage and get none!.