Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Moving - Switching from Month to Month Plan to Prepaid

Is it possible to switch from a month to month plan (off contract) to a prepaid plan and keep the same phone number. Can this be done online or do you have to call in and talk to someone to make it happen? Do you have to purchase a new SIM and a prep...

rc by Rockstar
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Prepaid Self Service Activation Problem

I tried three times but was not successful in activating a new prepaid phone. Each time the activation process failed with a session timeout error message. This message appeared after filling in the subscriber details, phone details and what city you...

rc by Rockstar
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Re: When i am using wifi am i still charged texting fees

Hi Golfergirl, As previously mentioned, the text messaging service does not use the data network so the messages are chargeable. You would need a third party messaging service in order to send messages using your WiFi network on your phone. Services ...

m_ols by Ambassador
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