Mobility Services
Forum discussion about TELUS Mobility services and solutions.
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Resolved! I can't make a call, not even to *611

I've tried making a call to other people and it keeps saying that the call was dropped. So I tried making a call to *611 and it again said the call was dropped. My bill isn't due until July and I have just over a half a month left on this bill. I hav...

Resolved! Accessibility

Hello, I am very frustrated with the Telus website and am hoping someone, possibly an admin, can assist me. A good friend of mine is looking to purchase her first cell phone, I recommended Telus as I find the service great! However, my friend has a h...

Sarah by Just Moved In
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  • 2 replies
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Resolved! Add your device to your info.

Hey Mods. Do you think it would be possible to add an area for us to put our phone off to the side so it is a lot easier to help people if they put what phone they use in their profile but do not specify it in a post?

Resolved! Calls and texts from telemarketers

Is there any way to stop Telus Mobility from selling prepaid cell info to telemarketers? Its eating into my cell time and an invasion of privacy. Who can we call or pay off to have this stop?

stan by Just Moved In
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Cell Service Areas

Where I work Shaw clients get great cell reception and my telus 4G barely gets reception? I drop calls constantly

hpemble by Just Moved In
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New Quesnel Cell Tower... When is it going up?

HiI live in Quesnel and unfortunately I live in an area where I have no cell service at my home. I can drive down the road .5km and have service most days. Sometimes in the wee hours of the morning, my phone will catch a signal and all my texts will ...

angseu by Just Moved In
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Resolved! When will LTE be available to Northwest BC?

As TELUS lights up LTE across the country, I would like to know when/if plans are being made for their own home turf in NorthWEST BC. For example, Smithers, BC. I understand there is customer base/cost ratio issues. Thanks!

ogre by Neighbour
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