Mobility Services
Discuss and/or ask questions about TELUS Mobility services and solutions.
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Resolved! Max prepaid transfer?

Hi I was reading the website and it says "You can transfer a portion of your balance to another TELUS Prepaid customer3." Now I was wondering for those who have done a transfer; what is the max portion I can transfer and what are the conditions that ...

Resolved! Fix the Travel pass Page/Links

If one does a google for roaming, one finds this page. Sadly the links the US travel passes are messed up. Can someone investigate? click on the links and it takes you to thes...

xl by CPU Alum
  • 4 replies
  • 0 kudos

my account

I believe my contract with you for cell phone, satellite and internet service has expired. Would you care to make me an offer to renew while I consider other providers?

Resolved! Billing

Why do Telus send out billing emails before the PDF bill is available?

ja by Just Moved In
  • 3 replies
  • 1 kudos

Resolved! Roaming fees

If my friend travels to another country but I stay home, will it cost me extra to text them?

Allysha by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Not getting incoming calls

Did your latest outage have anything to do with my phone not getting incoming calls? ..All day yesterday my phone would not get calls. .today it seems to be working fine...i couldn't call you or sign in to my account cause your site was down to find ...

rt by Neighbour
  • 1 replies
  • 0 kudos